If you are purchasing as a consumer in the European union, you have the right to cancel your order within 14 days of recieving your item, without giving a reason.

How long do I have? You have 14 days from the day you receive your order to let us know that you would like to cancel it.

How do I cancel my order? Simply contact us and tell us that you would like to cancel your order.

You can reach us on hello@Main-Story.com or simply use the cancellation form at the bottom of this page.

What happens next? Once you tell us that you want to cancel your order, you will have 14 days to send the item(s) back to us.

Please ensure that the items are packaged appropriately for return.

Refunds

After we receive your returned item(s), we will process your refund.

Return Shipping Costs

You are responsible for the cost of returning the items.

Trying On Clothes

Clothes can be inspected and tried on in the same way you would in a physical store. However, if an item has been worn, damaged, washed, altered, or handled beyond what is necessary to assess it, we may reduce the refund to reflect any loss in value where permitted by law.

Exceptions

The right to cancel does not apply to:

• Custom-made or personalised itemss.
• Any other products that are excluded from cancellation rights under applicable consumer protection laws.

These terms do not affect any rights you have under applicable consumer protection laws.