We process and dispatch orders within 1-2 working days from our fulfilment partners in The Netherlands. All orders ship from The Netherlands.
WE OFFER FREE WORLDWIDE SHIPPING FOR ORDERS OVER £200 - We will select the lowest cost of shipping from our delivery partners (DPD, UPS, FEDEX, POST NL, DHL).
Shipping to UK, MAINLAND:
UPS Express Saver/ Fedex International Standard - £7.00 (2-5 days)
Customs and import duties for 'UK' deliveries:
Young children's clothing in the UK is currently 0% VAT rated. Customs may charge duty clearance on your order while applying 0% VAT. If you have any doubts please contact us on firstname.lastname@example.org
Recipients are responsible for any charges.
Shipping to EUROPE:
The Netherlands - £5.00 ( 1-3 days ) - using Post NL/ DPD
Rest of Europe - £10.00 ( 2-5 days ) - UPS Standard/ Fedex International Standard
REST OF WORLD:
UPS Express Saver/ Fedex International Standard - £25.00 (3-6 days)
Please note delivery times do not include weekends or national holidays and should be used as a guide only.
Due to increases in seasonal demand and factors beyond our control, there may be occasional times when longer delivery times occur. Please note that additional delays may occur with our shipping partners due to the current global situation.
Customs and import duties for 'REST OF WORLD' deliveries:
Please note that customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; if you require further information regarding this, we advise that you contact your local customs office for further information.
If a customer refuses delivery of their parcel, or if they fail to facilitate the delivery due to their absence to accept delivery, and the parcel is returned to us by the shipping company then any costs that we encounter will be deducted from the amount that will/may be refunded. Parcels returned to our warehouse will be processed and refunded after 14 days - this is to allow us to calculate all customs and import duty charges that will be placed on the parcel for its return back into The Netherlands.