We aim to process and dispatch orders within 1-2 working days.
Please note delivery times do not include weekends or national holidays and should be used as a guide only.
Due to increases in seasonal demand and factors beyond our control, there may be occasional times when longer delivery times occur.
We use the following Royal Mail services to send your parcels in the UK.
Standard Delivery (3-5 working days) - Royal Mail 2nd Class: £4.50
Next Day Delivery (to receive by 13:00 the next working) - Royal Mail Special Delivery: £8.50 (order by 12:00 noon)
FREE standard shipping when you spend £50+
Standard Shipping (5-7 working days) - Royal Mail International Tracked and Signed: £14.50
Express Delivery (1-2 working days) - DHL Worldwide Express Shipping: £20.00
FREE standard shipping when you spend £120+
Standard Shipping (5-7 days) - Royal Mail International Tracked and Signed:£18.00
Express Delivery (1-2 working days) - DHL Worldwide Express Shipping: £24.00
REST OF WORLD
Standard Shipping (5-7 days) - Royal Mail International Tracked and Signed: £18.50
Express Delivery (2-3 days) DHL Worldwide Express: £25.00
The estimated delivery times are from the date your order is dispatched. We cannot guarantee that items will not be subject to customs checks that may cause delays. Main Story is not responsible for delays caused by customs clearance processes in shipping destinations.
Please note that Main Story does not accept responsibility for additional taxes and duties that are incurred when shipping outside of the UK.
The purchaser is responsible to pay any applicable taxes or duties that may apply.
Please note that customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country; if you require further information regarding this, we advise that you contact your local customs office for further information.